BUSINESS ETIQUETTE FOR DUMMIES

Make no mistake, etiquette is as important in business as it is in everyday life it s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, <i>Business Etiquette For Dummies, 2^nd Edition,</i> keeps you on your best behavior in any business situation. <p>This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today s diverse and complex business environment with great success. You ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:</p> <ul> <li>Make a great first impression</li> <li>Meet and greet with ease</li> <li>Be a good company representative</li> <li>Practice proper online etiquette</li> <li>Adapt to the changing rules of etiquette</li> <li>Deal with difficult personalities without losing your cool</li> <li>Become a well-mannered traveler</li> <li>Develop good relationships with your peers, staff, and superiors</li> <li>Give compliments and offer criticism</li> <li>Respect physical, racial, ethnic, and gender differences at work</li> <li>Learn the difference between casual Friday and sloppy Saturday</li> <li>Develop cubicle courtesy</li> <li>Avoid conversational faux pas</li> </ul> <p>Business etiquette is as important to your success as doing your job well. Read <i>Business Etiquette For Dummies, 2^nd Edition,</i> and make no mistake.</p>